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Leadership Moments Podcast

Troy Cuthbertson

EPISODE 6 24:49:00

Lessons from opening a hotel: communication and managing expectations

Troy Cuthbertson
Oscar Trimboli
Overview

Troy Cuthbertson GM of the QT Melbourne talks about how to get the best out of your team and the importance of communication and managing expectations of all stakeholders when managing such a big project as opening a hotel.

REsources

Transcript - Episode 6 Troy Cuthbertson (56 downloads)

You'LL Learn

  • The value of listening to and learning from others more experienced than you
  • Training your team is crucial to success
  • Communication and mutual appreciation and management of expectations is key to managing large endeavours with multiple internal and external stakeholders
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